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OwnerRez Text Messaging Capabilities

North Bend Escap
Feb 8, 2019 6:03 PM
Joined Dec, 2018 26 posts

In OR, are all inquiries coming in through the booking widget handled via email or is there a way to send text messages to a guest's phone?

Chris Hynes
Feb 8, 2019 7:32 PM
OR Team Member Joined Oct, 2012 1358 posts

Right now it's all by email. Text messages is in the works but we don't have a firm ETA yet.

North Bend Escap
Feb 8, 2019 11:06 PM
Joined Dec, 2018 26 posts

I saw your post from Feb 2018 which mentioned using Zapier and Twilio. Do you still think that is a viable near term approach?

BlueMtnCabins
Jul 20, 2019 7:32 PM
Joined Jun, 2016 1011 posts

Text message capability cannot come fast enough. This year about 1/3 of renters do not open emails with directions and door codes and then I get 11th hour calls . I think humankind's IQ is falling rapidly. Attention span of a squirrel. So now I need to send text to remind thgem to OPEN EMAIL. Where is facepalm emoji????

JTVRs
Jul 20, 2019 8:05 PM
Joined Jun, 2018 385 posts

I agree, but i suppose you can send it over the abb, BDC, etc communications channel.

BlueMtnCabins
Jul 21, 2019 2:21 PM
Joined Jun, 2016 1011 posts

Who says they will open that?

JTVRs
Jul 21, 2019 2:26 PM
Joined Jun, 2018 385 posts

Good question. I responded to messages from 6 inquirers over ABB communications channel and NONE of them responded. And it seems to go to their text (at least in some form).

Watersedge
Jul 28, 2020 4:15 PM
Joined Mar, 2016 1 post

Tst