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Owner Dashboard - December not showing up

Replies: 7 - Pages: 1 - Last Reply: Jun 30, 2021 9:34 PM by: Shay D
Shay D
Registered: 4/3/21
Owner Dashboard - December not showing up

Hey OwnerRez Fam! First off, I LOVE the software and the ability to search out/create my own solutions within here via the "search function." However, I've come across a mini-glitch that I'm unable solve which is the following:
In the Owner's Dashboard (that shows all financials for a property when an owner of mine logs in), the month of December doesn't show up. The columns run January-November and the last column shows the annual. I'd really like for December to show up as well so my different owners can log-in and view accurate financial data (not just 11 months of it).
^^^
Beyond that, the Dashboard looks PHENOMENAL and I'm thankful for the great software and value OwnerRez provides! :)

Ken T
Registered: 8/7/19
Re: Owner Dashboard - December not showing up

Hmm, we're not able to duplicate this. Can you write in to the Helpdesk with the URL you're looking at, and a screenshot?

Shay D
Registered: 4/3/21
Re: Owner Dashboard - December not showing up

Ken T said:

Hmm, we're not able to duplicate this. Can you write in to the Helpdesk with the URL you're looking at, and a screenshot?

Ken, can you provide a link or instructions on how to "write in to the Helpdesk with the URL and a screenshot?" I have not found any form within Owner Rez that allows you to attach a screen shot.
Here's the link to the URL:
https://secure.ownerreservations.com/portal/ownerdashboard

Ken T
Registered: 8/7/19
Re: Owner Dashboard - December not showing up

Oh, looks like you've never written in to the Helpdesk before - the form is just a front-end to its email address:

help@ownerreservations.com

Shay D
Registered: 4/3/21
Re: Owner Dashboard - December not showing up

Awesome, Ken. I just emailed them with the screenshot. :)

Chris Hynes
Registered: 10/19/12
Re: Owner Dashboard - December not showing up

The owner dashboard shows the current month with the next and previous 5 months. December isn't currently in that range, which is why it isn't shown.

Once it gets to July, then December will be within the 5 month range so it will then show up.

Shay D
Registered: 4/3/21
Re: Owner Dashboard - December not showing up

Ok. In this case, It’d be nice to just have all 12 months there bc the “Last 12 Months view” is going to be most important for most owners/property managers and there’s currently no way for me to manually make a “Last 12 Months Report” and put it in the dashboard for my owner’s to view when they log in.
^^^
Just a suggestion, since I am both an owner & a property manager. One of my owner’s today asked if a 12 Month View could be easily accessed.

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