Is there a notification alert that can be sent on phone when an inquiry and Book Now is sent?
Thanks!
you receive an email
Can there be a text alert added?
SMS notifications are coming soon. We are planning to have a first pass release of that before end of year. It's been on the drawing board for awhile and it was recently scheduled for development for December. Currently, there is no support for SMS in the system.
Great news! Let me know if you need help testing it out. :)
In 2018 you said sms notifications are coming soon. Do we have this yet? Can you tell me where to find it?
Thank You!
We've had SMS for quite some time now actually:
https://www.ownerreservations.com/support/articles/sms-messaging-setup-usage-video
Thank you.
I see that I can text my guests but what I meant was SMS notifications. When a message comes in (a message from a guest, an inquiry, a booking, anything) on Airbnb & VRBO, I get a text on my phone to alert me that there's something to go check.
Does OwnerRez have this?
I'm brand new here. So far I've found that I have to go into the OR website & then to CRM and then Inbox, there I can see messages. This means that if someone can't get into their house (door code issue or whatever) they would be stuck outside waiting until I happen to check for messages. I need a notification when something comes in. Does OR provide an SMS notification that something new arrived into the Inbox?
Thank You!
Thank you.
I see that I can text my guests but what I meant was SMS notifications. When a message comes in (a message from a guest, an inquiry, a booking, anything) on Airbnb & VRBO, I get a text on my phone to alert me that there's something to go check.
Does OwnerRez have this?
I'm brand new here. So far I've found that I have to go into the OR website & then to CRM and then Inbox, there I can see messages. This means that if someone can't get into their house (door code issue or whatever) they would be stuck outside waiting until I happen to check for messages. I need a notification when something comes in. Does OR provide an SMS notification that something new arrived into the Inbox?
Thank You!
Ah - yes ,we do have that:
https://www.ownerreservations.com/support/articles/sms-issues-questions#new-message-alert
I may be missing something here but when I read the provided link, it talks about sending an email message when a sms is received. However, I would be interested in getting a sms text message whenever there is an inquiry, booking, etc. on AirBnB or any other configured channels. Is this possible?
You can use triggers to send SMS messages, yes. So, it would be possible to configure a trigger to be sent to yourself when a booking is created, because there's a trigger for that. At the moment there isn't a trigger for an inquiry or Airbnb message.
