New Email feature
cp9293
Registered: 4/18/12
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New Email feature
Jul 31, 2012 10:00 AM
Great job guys. While I don't use the outgoing mail much, at this moment, I can't' wait to see when I would be able to use it with customized emails! It will definitely make my life a lot easier. I would be able to respond to my inquiries in a snap, using your system. At this moment, I have to go into my email and do everything manually. |
Sam Westcott
Registered: 12/19/09
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Re: New Email feature
Jul 31, 2012 10:08 AM
Thanks, Claudia! We had to refactor quite a few things relating to email so that we had a solid foundation to build on. I know you're looking for customizable templates, tags and auto-responders. All coming, don't worry. ~Sam |
Michelle J
Registered: 1/6/11
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Re: New Email feature
Jul 31, 2012 10:11 AM
Hi Claudia, |
cp9293
Registered: 4/18/12
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Re: New Email feature
Jul 31, 2012 10:14 AM
I don't currently answer with the quote response. Only if I know it isn't going to book. I just go in and create the quote, but don't send the email through your system. |
Michelle J
Registered: 1/6/11
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Re: New Email feature
Jul 31, 2012 10:18 AM
Except for minor one-offs, we're working on email-related features for the next several sprints. It will probably be a good 3-4 months before we switch to another big area because there's a lot of email-related stuff we need to do. |
cp9293
Registered: 4/18/12
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Re: New Email feature
Jul 31, 2012 3:03 PM
Hi Michelle, |
Michelle J
Registered: 1/6/11
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Re: New Email feature
Jul 31, 2012 4:11 PM
I'm talking about everything we have scheduled relating to email. It could actually take longer than that - we have a lot scheduled. |
cp9293
Registered: 4/18/12
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Re: New Email feature
Aug 1, 2012 8:09 AM
I sent out three emails through OwnerRez yesterday. While it says Opened from the ones that came to me as CC, their's still say SENT. Does this mean they still have not opened the emails? Isn't that strange that not one of the three opened their email? |
Michelle J
Registered: 1/6/11
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Re: New Email feature
Aug 1, 2012 8:14 AM
We're going to put out a blog post about this - a lot of users have asked the same question. |
cp9293
Registered: 4/18/12
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Re: New Email feature
Aug 4, 2012 8:27 AM
I have to compliment this new feature! I just had a failed credit card mail. (Not the same as the one discussed yesterday). I entered the information of them, to be charged today. Everything went through. Today, I have FAILED. I went in here to see what the customer email looks like. I like it. I especially see what the email looks like. I would not have known, last week. |
Michelle J
Registered: 1/6/11
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Re: New Email feature
Aug 4, 2012 8:44 AM
Great, glad to hear it! We're doing a short mid-sprint update next week that will show sent AND received email with some more filter options. |