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Need to move a property for a booking back to its original

Ella
Nov 18, 2015 2:53 PM
Joined May, 2014 126 posts

This is for booking ORB380461 which I moved to a different property a couple of days ago and I am unable to move it back to the bungalow. I appreciate your help. Thank you. Ella

Ella
Nov 18, 2015 2:54 PM
Joined May, 2014 126 posts

Basically the options to move the property that are available to me are only the existing one plus the others but not the original one. Not sure why...

Michelle J
Nov 18, 2015 3:00 PM
OR Team Member Joined Jan, 2011 582 posts

Hi Ella, can you try that Move Property again and let me know what you see? We have a bug on the to-do about this issue where our caching systems show an out of date drop down. I just reset it, so I'm wondering if that cleared it up for you?

Ella
Nov 18, 2015 3:05 PM
Joined May, 2014 126 posts

It worked now. :-) when I did click on the booking under the address of the client I saw "Crash, bang, @#$@!*%! (An error just occured.)"... haha... but after moving it back everything seems in order. Hope this helps and thank you. :-)

Michelle J
Nov 18, 2015 3:07 PM
OR Team Member Joined Jan, 2011 582 posts

Yes, I saw that happen on this side as well. We know about that address reset issue. It happens sometimes when we do a manual override of our caching systems. It too has been flagged for fixing.

Ella
Nov 18, 2015 3:10 PM
Joined May, 2014 126 posts

Great. Thank you so much for your quick response and help Michelle. :) Feel free to delete the topic if you want. Ella