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More Email Templates & Triggers

Replies: 2 - Pages: 1 - Last Reply: Apr 25, 2019 7:28 PM by: Chris Hynes
Registered: 6/25/18
More Email Templates & Triggers

OK, maybe stupid question. There are a lot of defined email templates here. Are (many of) these live and will happen as defined, or does each one need to be wired to a trigger? What does the "Using Custom Template" mean on each row?


Chris Hynes
Registered: 10/19/12
Re: More Email Templates & Triggers

The built in templates are sort of a combined trigger + template -- you don't need a custom trigger for those. Things like booking confirmation for direct bookings, payment receipts, etc will be sent out when that event occurs.

"Using Custom Template" means you have overridden the default template for that email.

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