Min night stay per Season

Replies: 8 - Pages: 1 - Last Reply: Oct 5, 2016 8:08 PM by: Paul G
Paul G
Registered: 9/3/16
Min night stay per Season

Going to try setting this up again from scratch.

I created a season, 2/18/17 thru 2/27/17, with a min night stay of 5 nights.

When I do rate testing, the system is allowing me to book less than the mininimum 5 nights during that season. I don't understand.

Here is a screencast: https://youtu.be/TrOvDvjhgIU

Thanks.

Sam Westcott
Registered: 12/19/09
Re: Min night stay per Season

@Paul: We're looking into this to see if we can reproduce this. I'll be in touch shortly. Btw, we have a brand new pro-rate option that should fix your other rate issue fro ma few weeks ago. We did a bunch of work on that the last couple weeks to provide HOW pro-rate works. That particular update is in testing right now, but we should be pushing it out in a day or two. ~Sam

Paul G
Registered: 9/3/16
Re: Min night stay per Season

Sam Westcott said:

@Paul: We're looking into this to see if we can reproduce this. I'll be in touch shortly. Btw, we have a brand new pro-rate option that should fix your other rate issue fro ma few weeks ago. We did a bunch of work on that the last couple weeks to provide HOW pro-rate works. That particular update is in testing right now, but we should be pushing it out in a day or two. ~Sam


Thanks. Ill stay tuned. ))


P.S. you need to to a complete reset on my account to help resolve the glitch above....that's ok with me.

Paul G
Registered: 9/3/16
Re: Min night stay per Season

Still nothing aye? I'd sure like to implement this on my website. Again, would it help to flash my account start fresh?

Chris Hynes
Registered: 10/19/12
Re: Min night stay per Season

I see exactly what's going on here... we have separate settings for minimum nights and minimum holiday nights. Since you have blank in holiday nights, and President's day is that weekend, it's picking up the holiday blank and overriding the normal minimum.

All logical and stuff from a computers point of view, but it doesn't make much sense in the real world.

I've got a fix going in with our new prorate engine to make the min holiday nights be same or greater than minimum nights overall rather than overriding it. That'll solve this issue.

In the meantime, you could either turn off holidays or set the holiday min nights value the same as the min nights value and you'll get the validation you need here.

Paul G
Registered: 9/3/16
Re: Min night stay per Season

Chris Hynes said:

I see exactly what's going on here... we have separate settings for minimum nights and minimum holiday nights. Since you have blank in holiday nights, and President's day is that weekend, it's picking up the holiday blank and overriding the normal minimum.

All logical and stuff from a computers point of view, but it doesn't make much sense in the real world.

I've got a fix going in with our new prorate engine to make the min holiday nights be same or greater than minimum nights overall rather than overriding it. That'll solve this issue.

In the meantime, you could either turn off holidays or set the holiday min nights value the same as the min nights value and you'll get the validation you need here.



That seemed to do the trick for now, thank you. Looking forward to a fix. :)


Chris Hynes said:

I see exactly what's going on here... we have separate settings for minimum nights and minimum holiday nights. Since you have blank in holiday nights, and President's day is that weekend, it's picking up the holiday blank and overriding the normal minimum.

All logical and stuff from a computers point of view, but it doesn't make much sense in the real world.

I've got a fix going in with our new prorate engine to make the min holiday nights be same or greater than minimum nights overall rather than overriding it. That'll solve this issue.

In the meantime, you could either turn off holidays or set the holiday min nights value the same as the min nights value and you'll get the validation you need here.



haha...funny that response was posted under my name. ;)

That seemed to do the trick, thank you.

And to be clear, the only way I saw to "turn off" holidays was to "unsbuscribe" from them.

Cheers

Chris Hynes
Registered: 10/19/12
Re: Min night stay per Season

Yep, I had responded from your account after I was testing the holiday settings :-o. Fixed it now so I don't sully your good name ;-).

Yes, "unsubscribe" is what I meant. As long as you don't have any holiday surcharges, and it looks like you don't, then the holidays don't affect your rates.

Paul G
Registered: 9/3/16
Re: Min night stay per Season

Chris Hynes said:

sully your good name ;-)


May have to borrow that. :)

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