Hello, I've set up a required field for guests to submit a copy of their ID when they are signing our rental agreement. I love this feature!
However, it is a kind of a pain for our repeat guests to have to continually provide a copy of their ID each time they book another stay.
I can't figure out a conditional field or setting to tell OwnerRez that if this guest already has an ID on file (which I identify by adding a "ID Received" tag on their guest contact record) then that requirement should be skipped for all new bookings.
Has anyone figured out a way around this?
No... but, the engineers are aware of the limitations, and are considering future feature improvements.
Thanks, Ken. If there was an option to choose "Doesn't Have Tags" like on the filter on the Bookings list page then maybe the required file would only be presented for those contacts, and skip those contacts that do have the identified tag.