Replies: 6 - Pages: 1 - Last Reply: Jun 7, 2012 7:46 AM by: Michelle J
SP
Registered: 4/21/12
inquiry request

I have a website but have currently no way to have the renter communicate with me unless they send me an email to vacationpa@aol.com. Is there a way for them to fill out a form that owner rez would understand or better yet do you have a link so they can go and fill out a request for a quote?

Sorry if this was discussed before.

Thanks, Silvia

Michelle J
Registered: 1/6/11
Re: inquiry request

No form yet but this is a highly requested feature, and for good reason. It will be coming soon.

In the meantime, you can always send email inquiries from your website to the @inquiryspot.com email address provided for each of your properties. Any emails that are sent there will show up in the system, and you'll be able to turn the email into an inquiry with a little wizard screen we provide.

-Michelle

SP
Registered: 4/21/12
Re: inquiry request

Michelle,

This is assuming you already have a form type inquiry request form already developed? I don't have anything like that so that's why I was requesting if there was any way to get the potential renter to fill out the inquiry form on your system and submit from there. If I understood correctly, you said it is on the Dev road map?

Thanks, Silvia

Michelle J
Registered: 1/6/11
Re: inquiry request

Yes, but I meant you could have guests send emails directly to your @inquiryspot email address if you wanted to.

So you could actually put:

"Please send inquiries to 12345@@inquiryspot.com"

on your website and have guests send their own emails to it.

But yes the form plugin thing isn't ready yet.

There are some owners that have their own website form send an email. Here are some examples:

http://cardigancabins.com/shenandoah-stars
http://www.massanuttensprings.com/contact-us.html
http://www.natapoclodge.com/leavenworth-vacation-rental-reservations/

In those examples, the owner has their own custom form that prepares an email and sends it to @inquiryspot.com. There are a number of services online that will help you easily create your own forms. I believe Wufoo (http://wufoo.com/tour) does that.

Hope this helps,

-Michelle

SP
Registered: 4/21/12
Re: inquiry request

Michelle

I was looking at some youtube intro stuff for wufoo and looks like I may be able to do that in my website - so I can either send it to @inquiryspot or maybe in the beginning send it to my email address to see what shows up. Now will your programs know the data that is being past? I guess most heading should be the same - first last names, etc - I will look back at the websites you included above.

Thanks, Silvia

Michelle J
Registered: 1/6/11
Re: inquiry request

We don't parse the info out of custom emails that are sent. We only parse for major listing sites like VRBO, HomeAway, FlipKey, etc. The reason is because our parsing logic doesn't know what to look for unless the template is the same very time.

However, we show you a wizard when each one comes in and you can quickly pull the information out and create an inquiry record from it.

If you open an inquiry and look at the Verify tab, the wizard looks a lot like that. You see the original email on the left and a group of fields on the right so that you can manually parse out the inquiry details.

-Michelle

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