Built by owners, for owners.
Replies: 9 - Pages: 1 - Last Reply: Nov 15, 2019 11:51 AM by: Ken T
Damon S
Registered: 8/21/19
Igloo Home locks

Any plans to integrate with these?

https://www.igloohome.co/

Chris Hynes
Registered: 10/19/12
Re: Igloo Home locks

We are open to an integration, but as far as I know, igloo charges integration partners for access to their API. They're the only lock provider that tried to charge us to be able to integrate.

Our position is that integrations like this are win/win for both partners and shouldn't incur a charge. If there is a user charge for a lock subscription that is one thing, but charging a partner for API access isn't. If they are willing to change their policy and allow us to integrate without incurring a monthly integration fee we are happy to add that connection.

I'd recommend reaching out to them to see if anything has changed in their policies.

Damon S
Registered: 8/21/19
Re: Igloo Home locks

Here's the response I got from Igloo.

Great!

We charge $3 per lock per month for the API.

Regards,

Chris Hynes
Registered: 10/19/12
Re: Igloo Home locks

Right, they charge *us* $3/lock/month for all locks we would connect to the API. If they come up with a different model where they don't charge us, we're happy to integrate.

BlueMtnCabins
Registered: 6/6/16
Re: Igloo Home locks

what is advantage of igloo vs several types that OR already integrates with?

Tyler R
Registered: 11/14/19
Re: Igloo Home locks

Chris Hynes said:

Right, they charge *us* $3/lock/month for all locks we would connect to the API. If they come up with a different model where they don't charge us, we're happy to integrate.

I also find this crazy. I have 10 airbnb listings all with igloohome locks. I am going to be adding my listings to VRBO and found OwnerRez which I think can help sync my pricing through pricelabs.co

I use igloohome locks and like the auto generated codes that sync with checkin and checkout times.

It's absurd Igloohome is wanting to charge you a $3/listing access fee to their API. So I sent them an email just reinforcing how crazy that principal is. After all -- they would benefit from OwnerRez having the API seeing as they would now gain access to lots of new clients who may not have seen an igloohome. Having it integrate with your system would mean more uses for their lock across a lot of different platforms.

Ken T
Registered: 8/7/19
Re: Igloo Home locks

Thanks for your support! And yes, PriceLabs does integrate directly with OwnerRez - with no additional fees. :-)

https://www.ownerreservations.com/support/articles/pricelabs

Tyler R
Registered: 11/14/19
Re: Igloo Home locks

I know this response is completely out of the context of the original post of this thread.

But, would you be able to direct me to something that explains the API or ChannelBridge and how i can automate the calendar being blocked simultaneously on VRBO or Airbnb when a booking is made? I installed ChannelBridge but it looks like I have to manually export calendars to sync them inside OwnerRez. That's not what I'm looking for. I'm looking for a sync that occurs auomatically. If someone books via VRBO or someone books AirBNB it blocks those dates on the other calendar (preferably instantly) without requiring me clicking anything.

I did get Pricelabs integrated and my listing from OwnerRez into Pricelabs. I assume now I can make the price calendar in OwnerRez sync with VRBO and Airbnb... but, again, I want them updated at the same time and without requiring any human interaction.

Please feel free to push my reply here to a new thread - or direct me on where I can find info on how to do this.

Thanks!

Ken T
Registered: 8/7/19
Re: Igloo Home locks

Several different things here...

1. API docs start here (there are a lot of them):
https://www.ownerreservations.com/support/articles/channel-management-api-integrations

2. Channel Bridge docs start here:
https://www.ownerreservations.com/support/articles/channel-bridge

3. Importing and exporting calendars is completely separate from Channel Bridge. Look here:
https://www.ownerreservations.com/support/articles/channel-management-calendar-import-export

You have to manually set up the calendar syncs - but once you've done that, they'll run automatically and take care of blockings dates appropriately thereafter without you having to do it. Channel Bridge will collect information about the bookings that isn't included in the calendar sync, but the bare fact of there being a booking on a particular date is handled by the calendar syncs on their own without manual intervention once they're set up. They don't run instantly, but it's very rare for them to be out-of-sync by more than an hour.

4. If you are using API connections to HA/VRBO and Airbnb, then your rates will be automatically updated - so yes, your PriceLabs rates will flow through without you having to do anything. If you aren't using API connections but are using Channel Bridge, the rates will be updated whenever you run Channel Bridge to do that, but not automatically on their own. PriceLabs always updates your rates in OwnerRez automatically.
https://www.ownerreservations.com/support/articles/pricelabs

And yes, this would have been better in a new thread. But right now our system doesn't have a way to do that. We'll be reworking that in the future.

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