Experience the difference of "Elite".

I've Created a SecDep Release Email Template but can't figure out how to override the system's SecDep Email.

Monica R
Sep 9, 2019 9:05 AM
Joined Feb, 2018 86 posts

I love that the SecDep is automatically released now. Yay! However, I keep trying to customize the email message that goes out to the guest letting them know it's been released. I have gone in to SYSTEM EMAILS and selected the SecDep Release email dropdown, selected "Make Into New Template" then edited the template, saved it, and closed.

My issue is how do I get the new template to be the one that's sent by the system when the SecDep is released?

I've tried to set it up as a Manual Trigger but there is no option for that under the dropdown to select Event -> SecDep Released.

I know there must be a way to customize the SecDep release email but I can't figure it out... what am I missing?


Paul W
Sep 11, 2019 7:42 AM
OR Team Member Joined Jun, 2009 800 posts

Hi Monica, change it on the property rules. Property > Rules > Change > scroll down to secdep section.