Built by owners, for owners.

I've Created a SecDep Release Email Template but can't figure out how to override the system's SecDep Email.

Replies: 2 - Pages: 1 - Last Reply: Sep 11, 2019 7:42 AM by: Paul W
Monica R
Registered: 2/27/18
I've Created a SecDep Release Email Template but can't figure out how to override the system's SecDep Email.

I love that the SecDep is automatically released now. Yay! However, I keep trying to customize the email message that goes out to the guest letting them know it's been released. I have gone in to SYSTEM EMAILS and selected the SecDep Release email dropdown, selected "Make Into New Template" then edited the template, saved it, and closed.

My issue is how do I get the new template to be the one that's sent by the system when the SecDep is released?

I've tried to set it up as a Manual Trigger but there is no option for that under the dropdown to select Event -> SecDep Released.

I know there must be a way to customize the SecDep release email but I can't figure it out... what am I missing?

Thanks!

Paul W
Registered: 6/9/09
Re: I've Created a SecDep Release Email Template but can't figure out how to override the system's SecDep Email.

Hi Monica, change it on the property rules. Property > Rules > Change > scroll down to secdep section.

Pages: 1