Edit: sorry it should say "*unable* to delete" in the title, that was a typo... :/
By mistake I added an email with a security payment reminder to be sent to a wrong guest (booking ORB334212) I can't delete or modify it, it shows as "Server error"
Hi Ella, I don't have an answer for you yet, but I wanted to let you know that this issue is being looked into.
I also went ahead and deleted that scheduled email for you from my end so that it won't go out.
Thank you Michelle :)
I have the same situation. I have a scheduled custom email with a reminder for security deposit payment. However, now that you offer such reminders in your system, it makes no sense for me to send one.
I am unable to delete it and get a "server error" message. Could you please delete it for me? This is for booking ORB430449.
I guess the problem still exists that once custom email is set up it cannot be deleted by us?
@Ella: We're looking into the delete problem. This should have been fixed long ago, maybe it snuck back in in a later release? ~Sam
Hi Sam, could you please delete it on your end?
Good morning Ella,
The delete issue should be fixed now. Please try to delete this on your side, and let me know?
Hi Michelle, good morning.
Yes, it worked!