How to delete listings
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Norah H
Registered: 7/30/19
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How to delete listings
Jul 31, 2019 5:32 PM
Don't see an option to delete listings |
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Paul W
Registered: 6/9/09
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Re: How to delete listings
Jul 31, 2019 10:35 PM
You can't delete properties after they have been used or reference throughout the system. For instance, if you have issued a quote or configured some property settings, the property can no longer be deleted. However, you can "disable it" instead which is basically the same thing - you will no longer see it in the interface. A true delete only works for properties that were just recently created but never used. |
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Alece
Registered: 1/5/20
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Re: How to delete listings
Aug 17, 2020 5:34 PM
Hey Paul! I have 2 properties that need to be deleted, which fit your criteria ("just recently created but never used"). I'm not finding a delete option anywhere, though -- can you point me in the right direction? |
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Chris Hynes
Registered: 10/19/12
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Re: How to delete listings
Aug 21, 2020 6:34 PM
Go to the Properties menu and click on a property. Then look in the sidebar under actions. You'll see Delete and/or Disable there. If you only see Disable and no Delete, then there's bookings or other info keeping it from being deleted and you can only disable it. |
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Alece
Registered: 1/5/20
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Re: How to delete listings
Aug 21, 2020 6:36 PM
Yeah, that's where I'd checked and I don't have the Delete option. But I had created these duplicate listings and then immediately realized my error and attempted to delete them. I didn't edit them or push them live or receive any bookings on them. I'm at a loss as to what would have made them so they can't be permanently removed. |
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Chris Hynes
Registered: 10/19/12
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Re: How to delete listings
Aug 21, 2020 6:42 PM
Hmm. I had a quick peek at your calendar and all of them have at least some bookings or blocks. If there's anything on the calendar you can't delete the property, only disable it. |
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Alece
Registered: 1/5/20
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Re: How to delete listings
Aug 21, 2020 6:45 PM
The 2 properties in question have been disabled and renamed DELETE and DELETE 2. I can't find anything on their calendars from my end. I can't figure out what I'm missing! (Thank you -- as always! -- for your help, Chris!) |
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Chris Hynes
Registered: 10/19/12
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Re: How to delete listings
Aug 21, 2020 7:38 PM
Aha! I was looking only at active properties. I don't think you can delete disabled properties. Try re-enabling then deleting. |
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Alece
Registered: 1/5/20
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Re: How to delete listings
Aug 21, 2020 7:41 PM
I swear I tried that yesterday and there was no option to delete (which is why I ended up disabling them!) -- but lo and behold, re-enabling them now gave me the delete option. DONE! Thanks, Chris!!! |