I'm API integrated with Vrbo. Guest sent cancellation request via Vrbo but I couldnt find a way to approve it whether on Vrbo or Ownerrez. Ownerrez also didnt send me any notification regarding the cancellation. I only knew because Vrbo notified me. Please help. Thank you.
Here's how to handle cancellations:
If it's a Vrbo API booking, the cancellation must be done in OwnerRez, following the instructions linked above.