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How often does Ownerrez sync with Airbnb and Vrbo via API integration?

Ca T
Aug 16, 2022 4:15 PM
Joined Aug, 2022 8 posts

1. How often does Ownerrez sync with Airbnb and Vrbo via API integration?

2. Vrbo just informed me that API integration is completed but Ownerrez still shows Vrbo API as "Integration in process". I triggered a full sync with Vrbo manually and it has been more than 1 hour but the status is still "sync pending". What should I do?

Ken T
Aug 16, 2022 7:42 PM
OR Team Member Joined Aug, 2019 899 posts

Airbnb syncs near-instantly.  Vrbo, it depends - calendar updates are within a few minutes, but photo updates can take overnight.

It can take a few days for a new Vrbo API integration to fully shake out and update OwnerRez, but if something still seems stuck after a bit, write in to the Helpdesk to take a look.