Experience the difference of "Elite".

Hosted Website - Detailed Charges and Taxes

Matthew M
Sep 17, 2022 2:33 PM
Joined Aug, 2022 5 posts

I am testing the hosted website feature and I'm not seeing the tax charges in the "Charge Details" section.

In the Taxes setting, I have city and state tax set for Vrbo and My Website (the taxes work through Vrbo).

On Pricing Preferences - How Guest See Charges I've swapped between "detailed breakdown" and "combine" for Taxes and that doesn't appear to make a difference.

 

Any ideas?

 

Thanks in advance,

Matt

 

 

Ken T
Sep 17, 2022 5:35 PM
OR Team Member Joined Aug, 2019 899 posts

This may be because your direct bookings are not being properly identified as being from your website.

In any case, this is not the recommended way to set taxes - rather than setting specific channels where they are applied, you should instead set specific channels where they are known not to be applied (if any).  The most common use case for this is Airbnb, when they both collect and remit a particular tax and you don't have to deal with it.

Matthew M
Sep 17, 2022 10:14 PM
Joined Aug, 2022 5 posts

Ken, thank you!

I don't know why but I switched it around to "everything but" Airbnb and the Taxes detail started showing up on my website.

 

Thank you sir.