HomeAway setup Jul 13, 2019 1:25 PM
I am looking at setting up HA/VRBO channel on https://secure.ownerreservations.com/settings/channels/edit?listingSiteType=HomeAway
I admit to being a little baffled by this screen. ABB channel connect has an Instructions tab, that would be useful here
Credit Card Payments
HomeAway integration requires a credit card and a direct processor account. Payments will be processed automatically upon booking.
Schedule a security deposit using OwnerRez property rules WHERE IS THIS PULLING FROM? WHAT PROPERTY RULES? OWNERREZ DEFAULTS? CAN I MODIFY THIS (HOW)? IF I DONT CHECK THIS BOX, THAT MEANS NO SECDEP OF ANY KIND, CORRECT?
If Card Fails
House Rules WHAT GOES HERE? - SIMILAR TO ABB, WHERE YOU CAN TYPE IN FREEFORM TEXT AS RULES? LIMITED TO THE THREE ROWS HERE OR DO WE COMBINE MULTIPLE INTO ONE IF NEEDED?
I ASSUME THIS INTENDS TO BE THE LEGAL AGREEMENT UNDER https://secure.ownerreservations.com/settings ?? WOULDNT IT BE EASIER IF THAT APPEARED IN THE DROPDOWN AS A SELECTION, NOT JUST UPLOAD A FILE FROM OUR PC?
Re: HomeAway setup Jul 16, 2019 5:17 PM
Those are channel settings that govern how our system will interact with HomeAway based on the couple differences that HomeAway requires.
For payments, there is only automatic because that's the only way to it works for HomeAway. They push us the booking live, along with the guest's card info, and we process it internally using your own merchant account (eg. Stripe, Lynnbrook).
Ignore the rest of those settings for now. Just save and add the channel. Then you'll see an Instructions tab with what to do on the HomeAway side. What to fill out and who to contact. That's the important part to get this started. They will work with you on what all needs to be cleaned up or finished.
Take a look at Tools > Listing Quality Analyzer which will run through your properties and tell you what needs to be fleshed out more. This helps a lot when getting ready for API integration. Otherwise, your HomeAway integration specialist will keep emailing you things that need to be fixed first.