I saw previous post about # of guest, but there is also an issue that arrival and departure dates are showing missing on the OR inquiry. I tested it a few times and both inquiries (on different properties) are showing on the OR Inquiry missing arrival and departure dates:
This inquiry is MISSING INFO.
This means that there is missing or malformed information such that a quote is not possible. Specifically:
The arrival date has not been specified.
The departure date has not been specified.
I see the test inquiries in your account and we're looking into the issue.
Looks like FK changed their inquiry email format slightly, but just enough to throw off our parser.
We've now released a hotfix that addresses the issue.
Can you send through another test inquiry?
Thanks Chris. That fixed it! Take the rest of Sunday off!