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Field Code Not Populating Clickable Links

HBR7101
Apr 24, 2021 8:52 PM
Joined Dec, 2019 1 post

Hopefully someone can help!

I'm having an issue inserting a field code {BULEASE} into a message template, which should come up as a link the guest can click to sign the rental agreement. When I enter the code and look at the preview, I see text that looks like "https://orez.io/v1" etc. but it's not clickable. When I copy/paste, the link works, but I don't understand why it's not a clickable hyperlink.

Thanks!

Ken T
Apr 26, 2021 9:05 AM
OR Team Member Joined Aug, 2019 785 posts

It usually ends up clickable in the guest's email inbox. But, you can also explicitly make it clickable by selecting the text of the field code in the editor, clicking the "Link" button on the editor menu (it looks like chain links), and the selecting the appropriate field code for the link.