Experience the difference of "Elite".

email parsing

Jacques L
Dec 23, 2014 1:29 PM
Joined Jun, 2014 50 posts

I don't see any field for which property in this document:
https://www.ownerreservations.com/support/articles/inquiry-parsing-for-custom-emails

I'm about to update my website to integrate with this.

Sam Westcott
Dec 23, 2014 3:26 PM
OR Team Member Joined Dec, 2009 240 posts

@Jacques:

That is handled by sending the email to the @inquiryspot email address for the property in question.

If you go to the inquiry instructions page seen here:

https://secure.ownerreservations.com/inquiries/instructions

It shows a specific @inquiryspot email address for each of your properties in OwnerRez.

When the page or form on your website is submitted, have it send the email to the correct @inquiryspot email address and it will land inside OwnerRez properly. Do a couple tests and you'll see if it's working.