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Email Alerts -- cancellations and including Pet in tally

cp9293
May 21, 2012 1:21 PM
Joined Apr, 2012 389 posts

I am not sure who these go to, but I send this out to my housekeeper. However, the email goes out, even when I am waiting for a check. Things happen when the potential guests decided they are not renting, after all. This letter went out already. What happens? When it is canceled, does another letter go out to the housekeeper stating it was canceled?

Also, it does not include PET. The tally is only number of people. Can you include PET, so that the housekeeper knows their will be extra cleaning involved?

Michelle J
May 21, 2012 1:24 PM
OR Team Member Joined Jan, 2011 582 posts

Third party alerts are sent whenever a booking is first created, when the dates are updated (if they are) and when the booking is deleted/canceled.

I believe the pet tally is shown IF pets are included. It doesn't show a pet tally if there aren't any. I'll check to make sure.

-Michelle

cp9293
May 21, 2012 1:24 PM
Joined Apr, 2012 389 posts

Doesn't show if pet is included.

Claudia

Michelle J
May 21, 2012 1:53 PM
OR Team Member Joined Jan, 2011 582 posts

Actually, it seems like we missed an edge case. It DOES show pets if you have all three - adults, children and pets. It does NOT show pets if you only have adults and pets. We'll make sure to correct that.

-Michelle

cp9293
May 21, 2012 2:14 PM
Joined Apr, 2012 389 posts

Gotcha. Because I know that I saw it other times.

Claudia