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Credit Card Processing Surcharge

Tracy P
Sep 10, 2020 3:43 PM
Joined Jul, 2019 18 posts

I would like to add this charge to guests who choose to pay via credit card but with the new update it looks like i will have to manually add it to each quote depending on whether the guest chooses to pay via CC or not. How are others handling this for instant bookings or if you are not aware in advance how the guest would like to pay? Is there a way to make paying via check, venmo or other non fee options a priority when guests go to book?

Thank you!

Tim K
Sep 15, 2020 3:30 PM
Joined Jul, 2017 66 posts

The only thing I can think of is boosting ALL your rates by 3% and then creating a 3% discount code that guests can enter at checkout if they pay by check/venmo/etc. Not sure if OR discount codes can be set to only apply on certain payment types?

Ken T
Sep 15, 2020 3:35 PM
OR Team Member Joined Aug, 2019 1321 posts

No, they can't. What you'd normally do is to manually apply the discount if you know they are going to be making a manual payment, and switch the Rules of their Booking to allow manual payments only.

Tracy P
Sep 15, 2020 5:48 PM
Joined Jul, 2019 18 posts

Thank you for the feedback.