Hi Guys, there are some crap when I tried to convert Blocked-Off (generated by iCal sync) to booking.
"Crash, bang, @#$@!*%! (An error just occured.)
What just happened?
Whatever you just did caused an error. We immediately logged the error and sent emails to the right people.
What do I do now?
Try whatever you were doing one more time. If the error still occurs, please contact us and tell us what happened. Or, even better, use the Feedback menu at the top right of the page to send a suggestion."
Do you know the number of the block, or, if it did actually convert to a booking, the booking number? And, can you send those, with your message, to firstname.lastname@example.org so we can look into it? Thanks!
Try this one... Block # ORB2230799. But looks anyone will be crash
I found the issue... when I tried to convert block to booking AND guest wasn't created before... crash.
I guess the Add new guest option on Guest Info is not working properly ;)
Well it shouldn't have crashed, for sure. I'm sending this over to the engineers for investigation. Thanks!
I was able to convert that to a booking with a new guest.
Can you let me know what information you were using for the guest? Maybe something was coming down as invalid.
I just wrote name and last name
OK, if you go to that booking I converted for you and set the name there, does it work or does it error?
Can I send a video showing what happens?
Sure, send it over to email@example.com
I recorded using Jing... required flash :(
Very strange. I converted this one as well and it did go through.
I notice your iCal on here is now disconnected, maybe it was associated with a bad iCal? If you try converting another one does it go through or error?
It's make no sense, because block off is already on ORB side, right? Or it still having relationship with iCal?
Ow... works under IE :( do not works with Chrome