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Clearing Inquiry COUNTP0

Replies: 3 - Pages: 1 - Last Reply: Oct 25, 2018 7:48 PM by: cp9293
cp9293
Registered: 4/18/12
Clearing Inquiry COUNTP0

Is it possible for me or you to start with a 0 (zero) count on my INQUIRIES? Might be left behind from testing days. Now that I am on the Hosting Website, the only notification I get is through the COUNT on inquiries, for now. Can I or you clear the count? Only the count. Not the inquiries.

Thanks!

Chris Hynes
Registered: 10/19/12
Re: Clearing Inquiry COUNTP0

Yep, here's how to do it:

1) Go to the Inquiries tab
2) Click the Attention header twice to sort on that descending so you get the unanswered ones first

3) Switch to showing 100 at a time (so you can pick a bunch) and then hit the batch button

4) Once you're in batch mode, click the select all icon at the top to select the entire page
5) Hit Mark As > Answered

Repeat as necessary, going through the pages, until you've marked all of the unanswered ones as answered. That'll 0 out the count.

cp9293
Registered: 4/18/12
Re: Clearing Inquiry COUNTP0

Perfect! Back to Zero now.

Thank you!!!

Pages: 1