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Check Out time not displaying properly

Felicia S
Aug 3, 2022 9:54 AM
Joined May, 2022 7 posts

I've set my check-out time to 10:30a. However, I've noticed that in all correspondance that guest are receiving, as well as what is pushed out to Airbnb and VRBO, the system is saying that check-out is at 10:00a. How do I fix this?

Ken T
Aug 3, 2022 7:35 PM
OR Team Member Joined Aug, 2019 841 posts

Airbnb in particular only allows round hours for checkin/checkout times.

Felicia S
Aug 3, 2022 10:57 PM
Joined May, 2022 7 posts

How do I get my triggered emails to say 10:30? I’ve set it to 10:30a in the overall system settings. 

Ken T
Aug 4, 2022 10:48 PM
OR Team Member Joined Aug, 2019 841 posts

Please write in to the Helpdesk with a specific example and we'll take a look.