I have discovered it while back and did not bother to report.
I had an airbnb booking canceled and refunded (good will refund). Now when i run CB import, it chokes on that row. I edit the spreadsheet to remove that row, and then import works. You may want to look into it. There is a workaround (deleting a row) but a minor annoyance.
Is it a case where it's showing canceled in Airbnb but not canceled in OwnerRez? The CB import looks for that when it goes to process as a sanity check.
Can you send over the file and a screenshot with the error to help@ownerreservations.com? We'll have a look.
Canceled on both. I suspect it has to do with refund somehow. I think Airbnb kept their service fee.
Hmm. Can you send over the file and a screenshot with the error to help@ownerreservations.com? We'll have a look.
