Experience the difference of "Elite".

Can I manually select a group of guests to send email to?

Monica R
Jul 6, 2018 10:16 AM
Joined Feb, 2018 86 posts

I have a handful of regular guests that I'd like to send a group email to. I thought it would be under the GUESTS tab, and that I could select each guest by their checkbox, and then there would magically be a button that said "EMAIL THESE GUESTS" and poof I could choose a template and email them all at the same time.

Is this possible? I can't imagine that it's NOT, I just can't figure out how to do it.


Monica R
Jul 6, 2018 10:23 AM
Joined Feb, 2018 86 posts

One more thing to add... I also realized that I can't generate a NEW email to an OLD guest via the guest's profile.

I have looked everywhere I could think of and it appears to be impossible unless you look up the old BOOKING on the calendar and then hit "Email This Guest".

Am I missing something?

Thank you!


Chris Hynes
Jul 11, 2018 1:52 PM
OR Team Member Joined Oct, 2012 1380 posts

Nope, you're not missing anything! Right now you can only email in the context of a booking, quote, etc -- we don't have email blasting or newsletter capability. Turns out that the legalities and requirements for a bulk email are different than the normal transactional back and forth emails you get for a booking, and our current email provider does exclusively transactional email to ensure the highest delivery rates.

We do have plans to add an email blast/newsletter module, but in the meantime the best thing to do would be to go to Reports and export an Email List, then import that into MailChimp. They've got a free version for up a list of up to 2000 contacts, so that's an easy way to go and they cover all of the email newsletter unsubscribing and contact requirements etc.