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Calendar Sharing with Cleaners

Replies: 7 - Pages: 1 - Last Reply: Dec 8, 2019 7:05 PM by: Val Rogers
NHvacahomes
Registered: 9/26/19
Calendar Sharing with Cleaners

Do I need a premium Property Manager account to share calendars and bookings with my cleaners?

Ken T
Registered: 8/7/19
Re: Calendar Sharing with Cleaners

No, only the Portal Access requires the premium Property Manager feature.

You can read more about the various options for communicating with cleaners here:

https://www.ownerreservations.com/support/articles/bookings-display-for-cleaners

NHvacahomes
Registered: 9/26/19
Re: Calendar Sharing with Cleaners

Thank you.

Rich S
Registered: 12/28/18
Re: Calendar Sharing with Cleaners

Ken T said:

No, only the Portal Access requires the premium Property Manager feature.

You can read more about the various options for communicating with cleaners here:

https://www.ownerreservations.com/support/articles/bookings-display-for-cleaners

None of those options work well in my opinion. It’s too hard to explain to people to use an iCal link. I did it with 4 different people and exactly zero figured it out from my excellent ;-) instructions.

What cleaners typically appreciate is a table listing all upcoming and future booked dates in a calendar format, and a table of cleaning dates plus an indication about whether it’s going to be a back to back, or same day turnover where time is limited.

There are other desirable details such a length of upcoming stay and person count but that’s just a bonus.

Currently OR doesn’t give any way to create such a report. Which in my opinion leads to a risk of missed cleanings. OR has no way to aggregate multiple bookings into a triggerable email template.

I currently use a cleaner who refuses to use a cleaning app like resortclean. So as a workaround I have to manually maintain such a table and keep resending it along with screenshots of the ribbon calendar.

In the past I’ve had a cleaner who maintained her own calendar and all I needed to do was send her triggered emails at booking create and also at change or cancel. But she was very technically astute.

NHvacahomes
Registered: 9/26/19
Re: Calendar Sharing with Cleaners

I am very new to this system. So far I just made PDF of each month for the property in question and sent the PDF to my cleaners. I guess I can keep doing this. Still better than texting the dates.

I sent the iCal links just today to my two different cleaners and I suspect the same results that you mention. Some people keep their lives simple and don't want everything electronically. We'll see how they do.

Rich S
Registered: 12/28/18
Re: Calendar Sharing with Cleaners

NHvacahomes said:

I am very new to this system. So far I just made PDF of each month for the property in question and sent the PDF to my cleaners. I guess I can keep doing this. Still better than texting the dates.

I sent the iCal links just today to my two different cleaners and I suspect the same results that you mention. Some people keep their lives simple and don't want everything electronically. We'll see how they do.

If you use a windows computer you can hit win-shift-s (in order, holding them all down) and it should give you a way to create a screen shot of the calendar. Then you should be able to paste it into an email. Will be faster than creating a pdf file.

Val Rogers
Registered: 10/4/16
Re: Calendar Sharing with Cleaners

I used the Widgets and created a "Multiple Month Calendar" for my properties and then shared the URL ("Share with the Hosted Widget Link") with the housekeepers.

It looks like this:

https://secure.ownerreservations.com/widgets/e0ca75c8d54d4abe826190a69883fb5e?view=form&propertyKey=5857942b60aa42849c6821e49f19bcaf

I like that it is dynamic with arrows that allows the user to advance the calendar to future months if they desire.

I include a link to this calendar in all of my emails to the housekeeper, kind of like a "footer":

To view the calendar for this property CLICK HERE.

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