I both import from and export to VRBO. When a booking comes in from VRBO, it is then exported back to VRBO and thus shows a conflict there. It's not a huge deal since I know it's there and what's causing it, but is it possible to prevent imported bookings from being exported back? Thanks!
We have a todo list item to allow you to exclude bookings from a listing site from a calendar export. Once that's in place you'll be able to create a custom calendar export, exclude the VRBO bookings, and use that for VRBO instead of the default export.
In the meantime, like you mentioned, it doesn't actually hurt anything on the VRBO side to have the extra blocks, it is more of a display issue with how they show the calendars.
I wanted to follow up and see if this issue had been resolved yet? We are having a similar issue with our VRBO calendar showing conflicts.
Since this has historically been nothing more than a confusing UI issue, and it goes away if you use our API connection, this hasn't been a priority to address. We've talked about it with Vrbo several times and they aren't interested in fixing it either. The only way we could fix it would be somewhat clunky - a special iCal feed that does not include any Vrbo bookings - which would potentially cause major problems if it was used to feed anything other than Vrbo. We've been reluctant to implement something that might potentially replace a minor confusion with a real problem.
However, as complaints about this have continued regularly, we are giving this issue another look.
Hello Ken,
We are also running into this issue. All of our bookings on VRBO show up in bright red because it thinks there is a conflict. We are concerned about this for two reasons. First, it will be extremely difficult to spot an actual error or overbooking because we'll become accustom to seeing everything in an error state (red). Second, we think it's possible that having numerous conflicts could potentially harm our VRBO internal ranking. This is clearly conjecture as we have no idea how their ranking algorithms work, but even taking a chance is not something we'd like to do.
Does integration of the API require custom coding on our end?
Thank you.
Does integration of the API require custom coding on our end?
No, although there are a few other limitations and requirements:
https://www.ownerreservations.com/support/articles/channel-management-api-integrations-vrbo
