Booking.com - what should I do with this?
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JTVRs
Registered: 6/25/18
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Booking.com - what should I do with this?
Jul 29, 2019 6:16 PM
I am struggling to open several properties on BDC. Getting this message, not sure what I should do with this. I am showing rates I think https://secure.ownerreservations.com/properties/182833/info We notice you have OwnerRez as your channel manager. OwnerRez pushes your rates and availability to Booking.com, at this moment there are no dates/ rates loaded. Please confirm with OwnerRez when they will be pushing availability so your property will open. Kind Regards, Gen A. |
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JTVRs
Registered: 6/25/18
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Re: Booking.com - what should I do with this?
Jul 30, 2019 7:10 PM
After another query, they said this (I am getting errors trying to open the place): Dear Partner, We'd be happy to show you how to load availability online: How to load availability As per your availability is controlling by Channel Manager: OwnerRez, Please kindly contact your Channel manager to update your room, pricing. Whenever you need us, we're always here. -- |
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JTVRs
Registered: 6/25/18
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Re: Booking.com - what should I do with this?
Jul 30, 2019 7:40 PM
Note that this question applies generally to all my properties. I am baffled why some worked and some didnt. I don't see much difference on my BDC or OR profiles that would cause this to be a problem only for some properties. |
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Chris Hynes
Registered: 10/19/12
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Re: Booking.com - what should I do with this?
Jul 30, 2019 7:41 PM
Booking.com has a complex multi step setup as outlined in this article: https://www.ownerreservations.com/support/articles/connect-ownerrez-t-booking-com: 1) Enter matching hotel id in OwnerRez on the property settings for the booking.com channel Looks like you're at step 4 right now. Do step 5 and 6 and we'll get you going! |