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Book Direct triggered email

Celia W
Sep 12, 2022 8:09 PM
Joined Jun, 2022 12 posts

I have a triggered message to go out after checkout saying, "next time book direct" and at the end it has {MYURL}.  I understand that it's supposed to be my website, but it's showing up blank.  How do I correct this?  All the other areas where info automatically fills in works.  Just not this one.  How do I correct this?

Joel P
Sep 26, 2022 3:01 PM
OR Team Member Joined Oct, 2009 56 posts

Hi Celia,

I've tested this merge field and it appears to be functioning correctly on my test account.

Could you write into the help desk (help@ownerreservations.com) with a specific example of an email message that didn't include your website URL?