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Auto responders /inquiries

Replies: 5 - Pages: 1 - Last Reply: Jan 15, 2018 6:24 PM by: BlueMtnCabins
BlueMtnCabins
Registered: 6/6/16
Auto responders /inquiries

I have auto responders set up . Noticed last few inquiries did not show up : one from VRBO, one from TripAdvisor . Something happened to parser?

Chris Hynes
Registered: 10/19/12
Re: Auto responders /inquiries

Do you know which names they are under?

BlueMtnCabins
Registered: 6/6/16
Re: Auto responders /inquiries

Banzin - VRBO, Civilis - FlipKey. All autoresponders triggered yesterday afternoon , half a day from original inquiry

Chris Hynes
Registered: 10/19/12
Re: Auto responders /inquiries

Occasionally emails can get hung up and then will shake loose. I've seen test inquiries on VRBO take 12 hours to arrive. Rare, but it can happen.

We've been monitoring since you mentioned this and haven't seen any more delays.

BlueMtnCabins
Registered: 6/6/16
Re: Auto responders /inquiries

Chris Hynes said:

Occasionally emails can get hung up and then will shake loose. I've seen test inquiries on VRBO take 12 hours to arrive. Rare, but it can happen.

We've been monitoring since you mentioned this and haven't seen any more delays.

I have not seen since, but that day it was happening, and I initially suspected VRBO - but Flipkey was stuck too...

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