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Auto Email to the Key Service

Chris D
Jul 15, 2021 8:11 AM
Joined Jul, 2021 5 posts

Our condo has a front desk key service that you have to email the name, contact info and dates of new bookings to so that they can generate door codes for the guest at check-in. Is there a way to setup this email to be automatically sent to the front desk when a new booking comes in?

Ken T
Jul 15, 2021 11:20 AM
OR Team Member Joined Aug, 2019 887 posts

Most likely, you can create an email template and trigger using our Field Codes to contain the required information, and automatically send the email to a specific email address.

https://www.ownerreservations.com/support/articles/email-templates-and-triggers

https://www.ownerreservations.com/support/articles/messaging-field-codes-walk-through

https://www.ownerreservations.com/support/articles/field-codes

If you run into difficulties, please write in to the Helpdesk and we'll take a look.