Experience the difference of "Elite".

API Airbnb 'Additional Charges' Change?

Shoreline Rental
Nov 26, 2022 4:59 PM
Joined Sep, 2022 4 posts

Hey there, I have API between my OwnerRez account & Airbnb account. 

Before, I was unable to edit anything under 'Additional Charges' for units in Airbnb, and when I would use the Airbnb app it would say something along the lines of "use your integration software to make changes". 

Now under every unit, I'm able to edit and change any additional fees I'd like, I would love to actually do that, so I could separate my resort fees, cleanings fees and damage fees from being all together in the cleaning fee and then later having to separate them when I'm doing owner statements. I haven't tried it out because I'm wondering how it would push over when someone books, or if it would just eventually disappear after they sync.

Is this just a glitch? I can't seem to find anything in product updates. Even my OwnerRez had some updates as well as VRBO with no emails or notice? I know have two tabs under the property description, and in VRBO my "edit property" page is completely different. Maybe it's all OwnerRez related since it all happened at the same time? 

 

Ken T
Nov 28, 2022 1:32 PM
OR Team Member Joined Aug, 2019 1021 posts

Unfortunately, yes, Airbnb has added the ability to edit a great many things directly in their control panel, even if you are using OwnerRez.

Don't do this!  Any changes you make, will just be overwritten by OwnerRez next time it syncs... but, precisely when that is cannot be known and, since we don't know you made changes in Airbnb, it may be awhile.  You'll end up with unpredictable and confusing behavior.

All changes should continue to be made in OwnerRez, except for the handful of settings where this is documented as not possible:

https://www.ownerreservations.com/support/articles/channel-management-api-integrations-airbnb-common-issues-questions#changes