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Airbnb Setup

Cedric M
Aug 23, 2016 5:25 AM
Joined Apr, 2016 1 post


I've managed to setup the ical for Airbnb, but how do I connect it to Ownerreservations, so the emails come in etc?

In the Airbnb setup, this is what I see:

"We have not received any inquiries from your AirBnb account. Follow the instructions below or contact us if you need help.

Note: If you've manually connected this listing site using the instructions below, it will show "Not Connected" until we receive the first inquiry from the listing site."

The only way I can possibly see is for me to somehow auto-forward Airbnb emails to my ownerreservations email account. Is this what I should do, or is there something else to do to get connected?

Many Thanks

Chris Hynes
Aug 23, 2016 7:15 PM
OR Team Member Joined Oct, 2012 1396 posts

We don't yet support importing inquiries from AirBNB. You'll currently need to answer them on the AirBNB side. That's on the to-do list, but even if we notify you of inquiries you'd still have to answer in the AirBNB site because they don't give out guest email info that would allow us to send email to the guest directly.

We do support calendar import from AirBNB so once a booking is made it will automatically update the calendar in OwnerRez: https://www.ownerreservations.com/blog/two-way-calendar-ical-sync-and-convert-block-to-booking