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Airbnb - Seperate Secutiry desposits (holds on CC)

CTK
Jan 1, 2022 10:54 PM
Joined Dec, 2020 27 posts

I've been collecting separate deposits on Airbnb for a couple of months no problem but then I had a guest send me this and inquire why I was asking for something Airbnb says isn't allowed. Any thoughts from OR team how to navigate this with a guest that is inquiring?