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AirBNB not showing property

Sarah H
Apr 19, 2020 7:01 PM
Joined Jul, 2019 107 posts

I contacted AirBNB and I have a note out to the OwnerRez team, my properties are not showing on the site. I would love any help if anyone has dealt with that. We are on API, and we have had plenty of bookings (and cancels of late), not sure what occured. I still see the properties on both owner rez and AirBNB, just not when viewing as a customer.
TIA

Paul W
Apr 21, 2020 9:08 AM
OR Team Member Joined Jun, 2009 734 posts

Hi Joe,

I opened a few of your listings directly and I see what you mean. They redirect back to the Airbnb home page. I don't see anything wrong with your API connection on our side - it's active and appears to be pushing updates okay. Let me know what Airbnb says please! 🤔