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Add ons after booking

Kim C
Feb 27, 2022 8:38 PM
Joined Jul, 2020 4 posts

Is there a way to send an email to a guest prior to their stay to remind them about optional add ons, like pool heat and beach service that includes a link to purchase? I have a template email but I would like a place for them to click to add these services and pay right there. 

Ken T
Feb 28, 2022 9:20 PM
OR Team Member Joined Aug, 2019 748 posts

Unfortunately, at present, no, this is not possible.  If you are using tags to denote when optional add-ons have or have not been purchased, then you can use those as criteria on your triggers to send or not send a reminder - but the actual purchasing requires manual changes to the charges by you.