Looking for input from this awesome group.....we just went live - switched from a PM system that had a way to track work orders (cleaning, inspections, and maintenance) and tie them to a reservation. What are others (PMs or owners with multiple properties) doing for track these task?
A lot of folks use https://resortcleaning.com/ which is API integrated with OwnerRez so that bookings go over into ResortCleaning automatically.
Signed up for Resort Cleaning in March and has been working great for cleaning - not so much for maintenance work orders. Now looking into VR scheduling but really need a solution that is a 2 way integration so we can push the owner billable work orders as owner expenses on statements.
Bringing this back up because I believe VRScheduler allows you to send information to OR, but I can't figure where I can see that in OR. Does anyone know if you can actually send a 'task' - aka - a work order, to OR from VRScheduler? If so, where do we see it?
OwnerRez does not have a concept of work orders, so there is no need for VRS to send them to us.
What about expenses/invoices? I was hoping that functionality was such that billable items could be sent to the expenses for a property directly from VRScheduler?
Hoping to get clarity here. Ken - you say OR receives nothing back from VRScheduler, VR Scheduler sold me in part on the ability to be able to send expenses back to OR - https://help.vrscheduler.com/article/552-pushing-work-orders-into-ownerrez
I actually sent this over to the engineers to investigate. It looks like VRS has done some work I'm not familiar with.
Howdy - just checking in. Kind of hoping to hear something would allow for seeing billable items in OR to be pushed over!
Hi there. Checking back in on this. Thank you, Joe
Yes, the work order option in VRScheduler will push that into OwnerRez as an expense, with a link back to VRScheduler. You'll then be able to set an amount in OwnerRez and it'll show on the owner's statement.