Just received this in regards to a connection request:
Thank you for contacting Tripadvisor Support.
Unfortunately and currently, we are not onboarding new property managers with any connection until further notice.
We really apologize for the inconvenience caused and we will let you know once we start onboarding again.
Waiting for your response.
Please, let me know if I can help you with further information.
Thank you.
Cynthia
Property Manager Support Associate
Any updates on this?
Alas no - we've tried to reach out to them and not had any useful light shed, and as far as I'm aware, no other clients have succeeded in implementing a net-new API connection.
My latest email from TripAdvisor....
"Thanks for your email about the calendar synchronization.
I understand how important it is for you to know how the calendar sync and ICAL works. Please be assured, I am here to help you. As per your question that how often the ICAL is synced, the calendar syncs are processed every 20 minutes, so bookings may not appear in their calendar instantly.
To update your calendar, simply follow these steps:
Go to Calendar
Select the first and last dates of the period you want to change
Mark the dates as either available or unavailable
Click Save to confirm your changes
As you wanted to know if you can integrate the Ownerez as a channel manager. Please be advised that we no longer support integrating new channel manager except ITrip.
You can also sync your calendar with other calendars that use iCal technology by clicking on Sync settings on the bottom of the page. Find out more
If you need any further help, take a look at our help section or just reply to this email."
L
Alas no - we've tried to reach out to them and not had any useful light shed, and as far as I'm aware, no other clients have succeeded in implementing a net-new API connection.
Would chanel bridge be an option in a situation like this? I've never used the chanel bridge and, if I remember correctly, it is no longer being supported by OR.
Another fail when contacting customer support. They are not doing new API connections right now.
Unfortunate, but, they aren't talking to us either.
As far as Channel Bridge, it has never fully supported Trip Advisor, but as far as I know, its existing functionality has not changed.
