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OwnerRez

Integration with RueBaRue

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We are pleased to announce that we have partnered with RueBaRue to provide advanced guest communication tools.

RueBaRue now integrates seamlessly with OwnerRez software to help vacation rental property managers save time, optimize operations, and liaise with guests.

About RueBaRue

RueBaRue Guest Communication Platform helps property managers use smart messaging to communicate with guests, schedule automated text, and email delivery of guestbooks and area guides, respond quickly to guest questions using the property manager app.

Here's what RueBaRue can help you do:

  • Reduce the high volume of communication between guests and the property management team
  • Schedule automated delivery of guestbooks by text or email of door codes, welcome letters, surveys and more
  • Help guests report problems to the team for faster resolution, good word of mouth and 5-star reviews
  • Send emergency alerts by text about road closures, power outages and a pending storm

With the integration, guestbooks will be created in seconds, and you will have RueBaRue up and running within a few hours.

Here’s what a vacation rental company in San Diego has to say about RueBaRue:

"A game-changer for our Guest Services Department. People aren’t calling in asking how to use a TV or where exactly to park because it’s all there in detailed step-by-step photos. And their customer service and support team are the best."

Want to learn more?

Schedule a 30-Minute Demo at https://www.ruebarue.com/schedule-a-demo

Learn how to Integrate RueBaRue with Your OwnerRez Account.

1 Comment (add yours)

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Toni LP
Jun 2, 2020 12:55 PM
Joined Nov, 2019 12 posts

We love RueBaRue! We no longer have to spend hours communicating to the guests pre-arrival/post departure/ or even durning guest stay. RueBaRue is such a great tool to take property management services to the next level and stand out! The integration is working perfectly with ownerrez. Guests get an email and a text with a link to their guest portal specific with their booking information. It includes instructions, house rules, safety locations. We really noticed the value of RueBaRue durning the COVID-19 Pandemic. We had a fast, easy way to communicate to all our travelers the local laws/ordinances to keep compliant. We were able to update all guest at once of any emergencies or helpful information durning the strangest of times. It takes some time setting up RueBaRue but once you have all your properties custom it does all the work for you from there. We don't have nearly the amount of phone calls pre-arrival from guests asking what kind of coffee maker, or early arrival, or where to get keys etc. Its all in the guest portal!! All at the tips of the guests fingers and this means when the wifi password changes, you no longer have to send a staff to the property to updated those refrigerator house rules. Additionally RueBarRue offers a fun guide with local restaurants and activities to do in the area! HIGHLY RECOMMEND!! The text back feature is also a total plus, so guest do have the real office cell number but they can still text for any needs.

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