Experience the difference of "Elite".

Ability to create Custom Fields as Tick Boxes, Drop Downs or toggles (yes/no)

Status: Requested 10 Votes
Lisa B
Nov 15, 2021 2:50 PM
Joined Apr, 2021 8 posts

The ability to create custom fields in OR has allowed us to collect and use valuable customer information that is not stardard to the OR database fields.

When creating these fields we often wish we had the option of field type, for example Picklist (drop-down), Toggle (Yes/No) or simple tick boxes.

This would simplify the form completion process for the guest, help to validate and keep the data collected consistent and eliminate the need to describe how you want the data entered in the text box as part of your custom field description (which has a character limit) allowing PM to include more of the information they actually want to communicate here.

Ideally the guests responses to these questions in the quote acceptance stage could also be used to activate trigger messages as well.