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System Alert - 7 days before booking - For Host

CélineG
Jun 12, 2020 7:49 AM
Joined Apr, 2020 4 posts

Hello,
Is there a way to create a system alert or a trigger that would email me as a host 7 days before a booking occurs? I always like to personalize the welcome letter sent to the guest.

Thanks in advance!
Celine

Lydia B
Jun 12, 2020 12:54 PM
Joined May, 2019 159 posts

Hi, Celine!
Go to Settings > Messaging > Email Templates.
Write yourself a note that says: You have a guest arriving on  {BARR} whose name is {CFULL} with an email of {CEMAILPRIME}.
Make sure to put YOUR name and YOUR email on the"TO" line.
Save that template.

Go to Settings > Messaging > Triggers
Set up a trigger that Occurs at a "Scheduled Time" - 7 Days - Before Booking has arrived.
Add any other filters you want.

:-)

CélineG
Jun 12, 2020 2:39 PM
Joined Apr, 2020 4 posts

Hi Lydia,
Thank you so much for taking the time to help me out! Much appreciate it!

Have a wonderful weekend :-)

Celine

Lydia B
Jun 12, 2020 3:37 PM
Joined May, 2019 159 posts

You are welcome! I looked for you in the Facebook Unofficial OwnerRez Support Group. Come join us! It's a great place to get help from other users (although, clearly, the folks who work for OR are the BEST resource!). :-)