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How to regenerate a rental agreement

Rich S
Jul 16, 2019 2:09 PM
Joined Dec, 2018 301 posts

I found an error in a security deposit amount (I had $200 in OR, should have been $100) but can't see a way to generate a new agreement for the guest to sign.

Paul W
Jul 16, 2019 5:43 PM
OR Team Member Joined Jun, 2009 825 posts

Go to the booking > Legal tab > Request button and you there you can send them a booking-specific link for what they need to sign.

Rich S
Jul 16, 2019 6:19 PM
Joined Dec, 2018 301 posts

I had tried that but it still gave me the same result. Stale data ($200 sec dep instead of $100).

I have update my properties security deposit settings, so was expecting the refreshed legal document to pull in the new values, but that doesn't seem to be happening.

Paul W
Jul 16, 2019 6:35 PM
OR Team Member Joined Jun, 2009 825 posts

What is the security deposit amount on the booking > Rules tab? Changing rules at the property level does not change them on pre-existing quotes or bookings. You have to change them there too. There is a "Apply To" button on the property rules page that will bulk update any pre-existing quotes or bookings.

Rich S
Jul 16, 2019 6:41 PM
Joined Dec, 2018 301 posts

That's what it was. I wasn't able to edit the security deposit amount in the booking, but there was a button to 'reset to property' which did the trick.

In my situation the sec dep is held by VRBO, so it's not really meaningful in the OR side of things, but it's in my agreement. An alert guest noticed ;-)

JTVRs
Jul 16, 2019 7:21 PM
Joined Jun, 2018 385 posts

Speaking of rental agreements, is there a way to get back the ORIGINAL ownerrez default rental agreement?