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VRBO inquiries- - no auto responses?

BlueMtnCabins
Jul 25, 2018 8:05 AM
Joined Jun, 2016 1115 posts

I have auto responder set up for VRBO. yesterday had 2 inquiries, I do not see inquiries appearing in OR and no auto responses. I wonder if there is an issue with VRBO sending out emails or OR capturing them and responding.

Chris Hynes
Jul 25, 2018 8:47 AM
OR Team Member Joined Oct, 2012 1400 posts

Our email server ran out of disk space yesterday. That's now fixed and inquiries will come in correctly again.

BlueMtnCabins
Jul 25, 2018 10:02 AM
Joined Jun, 2016 1115 posts

Inquiry Email # 237838 , I do not see that showing up as inquiry or creating auto-response yet.

Chris Hynes
Jul 25, 2018 10:05 AM
OR Team Member Joined Oct, 2012 1400 posts

I see an inquiry and response for Stacey O, is that the one?

BlueMtnCabins
Jul 25, 2018 10:06 AM
Joined Jun, 2016 1115 posts

Ok, it just went out

BlueMtnCabins
Jul 25, 2018 10:06 AM
Joined Jun, 2016 1115 posts

Chris Hynes said:

I see an inquiry and response for Stacey O, is that the one?
, yes I guess it went out after I posted :-)