Turno (formerly TurnoverBnB) FREE For All OwnerRez Users

I already have an amazing cleaning crew and would just need it for scheduling them. Would Turno be appropriate for this purpose? 

Pam it’s perfect for that.

Thanks! I had an old account from when it was Turnover BnB. Will I need to create a new account with Turno now? 

I want to use it for my internal cleaning crew. My understanding is they sign up for an account also. Will my staff now be solicited by other AirBnBs in the area? Thank-you.

Will my internal housekeeper be required to pay for a subscription? Also, I don't want her solicited to do other cleans. How would we keep it closed to just our properties?

No new account should be needed.

Straight from their website- https://turno.com/welcome-to-turno-formerly-turnoverbnb/
 
What can Turno Customers Expect?Changing our name doesn’t change who we are or what we do. We will continue to provide the industry’s most user-friendly, reliable solutions for short-term rental operators and the cleaning professionals who skillfully service their properties.
What changes for Turno users:

• The new login address is now 
• The old login address (app.turnoverbnb.com) will redirect you to 
• Our Host app will be called Turno App for Hosts
• Our Cleaner app will be called Turno App for Cleaners

What does not change for Turno users:

• There should be no disruption in service, functionality, or features
• Individual username and password credentials do not change 
• Users can recover their passwords by clicking “Recover Password” on the Login screen
• Customer Support is available live 24/7 via the website

Ok i created the account, synced owner rez. it pulled in my properties but no bookings. I resynced the calendar and still no bookings are populating

Turno only shows Airbnb bookings, not vrbo bookings. Any thoughts?

We recently had to let a cleaner go, but we know that they use Turno. Can we exclude certain people from our properties?

This is fantastic news! 

@VacationRentalPr  - are all your bookings appearing in OwnerRez?  That could be a reason.

Otherwise, if all your bookings are showing correctly in OwnerRez, I'd suggest reaching out to Turno tech support to investigate.

Is Turno going to credit us for annual fees we have already paid?

How can I get a notification that a cleaning has been scheduled when a booking comes in from Owner Rez? I know the cleaner gets a notification but I want to make sure the cleaning is on the calandar. Similar to how the Door Lock sends a notifications?

What if you already use Turno?  How do I link the account to OR?

Here is how to connect Turno to OwnerRez:

https://www.ownerreservations.com/support/articles/turno

Other more specific questions regarding your Turno account, should be directed to Turno support.

Thanks Ken, low and behold I already had OR and Turno connected since 2022. Love the automation!! I use it for all my homes and it takes the pressure off texting and finding a cleaner so worth it!  However, I do pay the subscription fee.  Didn't the article it state that it's free for OR users?

Yes, but, you may need to talk to Turno support to get that fixed.

just checked my subscription fee and it's $0.  Wow yay!!

Turno says:

Your scheduled cleaning jobs themselves are only available to cleaners who you already have on your team!
 
If you release any offers to the Marketplace, these will not expose your full name or your property's address, and they are also not for a specific date. But at the moment, there is no way to block specific people from seeing your offers.

@jami B

"Will my internal housekeeper be required to pay for a subscription? Also, I don't want her solicited to do other cleans. How would we keep it closed to just our properties?"

Turno says:f you invite your cleaner to work with you through Turno, she will not receive offers from other hosts in the Marketplace by default, but she may apply to the Marketplace if she so chooses.