Product Updates - new Channel Rate Tester, rate table options, Channel Bridge clarity & only bookings on CanadaStays iCal
Happy Hump Day! 🐪 Although, I'm getting this out late, so it's probably already past Hump Day for our European and Asian users.
Last week, we mostly worked on major updates that aren't quite finished - long term stuff - but there were a few things that went out, so let's take a second to go over them...
There is now a Channel Rate Tester tool (under the top Tools menu) that shows a side-by-side comparison of OwnerRez rates next to the channel rates. If you haven't seen this thing yet, check it out - it's pretty sweet.
Wondering what HomeAway will show for a property and set of dates? We'll show you directly. The tool hits channel APIs live and then returns a list of charges with the OwnerRez totals next to it. The bottom then shows the full OwnerRez rate tester charges so you can see the breakdown in more detail.
It works for the HomeAway, Airbnb and TripAdvisor channels only and, to be clear, it's only if you have API integration in place for those channels.
We added a 'booking only' option to CanadaStays calendar import (iCal) settings. This allows you to avoid situations where CanadaStays is serving blocked time back to OwnerRez resulting in a loop of activity. Other calendar import types like HomeAway and Airbnb already had this option.
The rate table widget now calculates week and month columns by a range instead of fixed amounts. Previously, there was a lot of confusion about the fix amount calculations. Week and month calculations are hard to get exact because of so many factors with spot rates, exact arrival nights and so on. The range option helps remove the confusion for guests.
Also on the rate table widget, we added a setting so that you can specify these options directly.
Channel Bridge has been enhanced in a number of ways. We are now ignoring empty rows on the Bookings tab of the export file. We clarify that matched-bookings (ie. matched against other properties and dates) are double bookings. On overlapping bookings, we now show the dates and guest name to make it easier for you to research. And past VRBO bookings with an 'unknown' status are now treated as cancelled. The are misc. bugs that are fixed on Channel Bridge on an ongoing basis, but these enhancements should clarify and strengthen how users interact with the normal Channel Bridge workflow.
Reviews widget count. We fixed the review widget to show decimal places properly for large numbers. Some of you have a lot of reviews! We wouldn't the guest thinking that's 200 when it's really 2,000.
Check-in Type lockbox options mention guests instead of hosts. This was confusing previously as the Airbnb documentation mentioned hosts for some reason but we have now changed it to correctly refer to guests.