I noticed an article in USA Today that I wanted to share with everyone.
"While thousands of evacuated Concordia passengers waited for Costa Cruise Lines to offer assistance, the insurance company helped its customers with their individual requests to relay messages back home, replace ID (for those who left their passports on the ship) and get quickly on flights back home"
They also point out other benefits the passengers will receive if necessary:
"If any of the Travel Guard customers on Concordia had been injured, reimbursement of medical expenses and emergency medical evacuation would have kicked in, Mueller says. The policy also includes $10,000 accidental death and dismemberment insurance."
I'm glad to see Travel Guard leading the way and taking care of their customers with gusto. This is the kind of customer service we expect from the vendors we partner with.
Remind your guests how important travel insurance can be!