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New Rates Editor Unveiled!

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New Rates Editor Unveiled!

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For those of you who've been with OwnerRez for awhile, you've encountered (and fought with!) the rates system. We've added and enhanced it over the past decade, including new concepts like spot rates, but the underlying rates and seasons concepts and editors have been basically the same for that period.

Over the holidays this year we did a lot of thinking about rates and came up with a new modernized design that makes seasonal rates simpler, more powerful and a LOT easier to work with -- using a similar editor as Spot Rates has in the Rate Calendar.

Note: If you're not using seasons/seasonal rates at all and are just using spot rates, or are using a tool like Pricelabs, this won't affect what you're doing now. But if you like the idea of being able to set seasonal default rates, then set spot rates on top, this makes it a lot simpler to do that!

We've been hard at work on the new rates system and editor ever since, and are proud to finally announce the culmination of all of that work!

The new rate editor puts your seasons and seasonal rates all on one screen and lets you set and update the amounts at a click. That gives you a foundation of seasonal default rates which you can then override with spot rates to tweak amounts for specific dates. Read more about the seasonal rates editor.

We've also removed a lot of the fiddly settings that tend to trip people up -- like priority, stay allowed, rate length and taxability, etc. -- in favor of simple rules based settings like Length Of Stay (LOS) discounts that play well with spot rates and are supported by channels.

If your account doesn't use any of the old concepts, you've been automatically upgraded to the new rates editor. If you have been using the old concepts, we haven't upgraded your account yet and left it in legacy rates mode for the time being. There is an upgrade tool you can use to convert to the new system. Read more about upgrading to new rates.

We've got a lot more updates planned over the next year, both for the new seasonal rates system and the spot rates system. Very excited to see these two concepts coming together to make a powerful whole!

19 Comments (add yours)

Mar 29, 2020 11:41 AM
Gabriel J says:

Hey Guys,

This looks good. Are you offering a training video or online seminar that people can join in on? Just to show us how it works?

Thanks

Gabriel

Mar 29, 2020 12:42 PM
Kismet Prop says:

Like the new set up but we've used the priority system seeing up some of our seasons. What should we do with the old system to make switching easy?

Mar 30, 2020 1:09 PM
Ann-Tyler says:

I love the idea of this new setting, but I'm having some problems with the weekend vs weekday feature. I can't figure out how to configure a weekend rate different from a weekday rate in the same season. Do I need a separate season for weekends vs weekdays?

Mar 30, 2020 1:22 PM
Ann-Tyler says:

I just figured it out - Nevermind!

Mar 31, 2020 1:29 PM
Chris Hynes says:

@Gabriel - Yep, a video is in the works. It's super simple, though, as you can see from the quick recording above.

@Kismet - With the new system, it'll prioritize specific dates seasons over recurring seasons and shorter seasons over longer seasons -- in our experience that handles 99% of the prioritization needs.

Will that work for you?

@Ann-Tyler - Yep, you configure both the night and the weekend night rate right in the same editor.

Apr 1, 2020 1:07 PM
Suzie says:

On my OwnerRez website, is it possible to show a weekly and/or monthly rate with this new Rates Editor? Or I can only share my nightly rates?

Apr 1, 2020 1:15 PM
NHvacahomes says:

Takes a while to grasp new things.

Apr 2, 2020 9:07 AM
Mark K says:

Hello, glad to see this thanks but what really hoping for is seasonal adjustments like on AirBnB. I have a year round rate and just apply "seasons" to date bands. Discount some periods, increase some periods - but percentage based. Is this possible? Thanks and regards.

Apr 15, 2020 9:28 AM
Jill Chucray says:

How do I do a weekly discount?

Apr 15, 2020 9:33 AM
Ken T says:

You'd set that up as a Length-of-Stay discount as described here:

https://www.ownerreservations.com/support/articles/length-of-stay-discounts

Apr 15, 2020 10:54 AM
Suzie says:

After setting up my length of stay discounts is there a way for my weekly or monthly rates to show in the website?

Apr 18, 2020 7:00 PM
Dewey Getaway says:

I'm really wishing I hadn't switched from the legacy rates editor. Having a few problems:
-I define weekend nights differently depending on the time of the year (eg, off season, weekends are Friday and Saturday, in season, weekends are Friday, Sat, Sunday nights), so being forced to define weekends once for all dates necessitates overriding seasonal rates with spot rates.
-Not being able to set weekly rates is incredibly cumbersome. My weekly discount varies depending on the time of the year, and sometimes even week by week. So now I have to make spot rates for just about everything, making seasonal rates pretty much useless for me.

I'm trying to finish my setup and this has been a major setback for me since I thought my rates were all set and didn't realize that the new seasonal editor would have fewer options than the legacy editor.

I also find it cumbersome to have to define the season dates and minimum stay length separately from where you edit the rates. Why not have that all be in one place?

Apr 29, 2020 2:48 PM
Ella says:

I'm not sure what's going on with rates but I can't figure out my monthly rate, though it shows set up correctly in the legacy settings, it does not show up correct when putting dates on the calendar. What am I missing?

May 2, 2020 1:03 PM
Chris Hynes says:

I don't see anything in particular that's amiss, can you send in a support ticket with the particular dates and issue you're having, with a screenshot?

Oct 25, 2020 3:42 PM
Jason W says:

I'm not really liking the new rate system. We need monthly rates and weekly rates as we had it before. I'll do my best with it now, but will need another alternative if this is the best it will have available. I honestly feel like this was a step backwards. Now it doesn't even show up on my website and most guests wanted the weekly rate or monthly rate for off season.

Oct 27, 2020 8:41 AM
Chris Hynes says:

If you've got a weekly or monthly discount -- https://www.ownerreservations.com/support/articles/length-of-stay-discounts -- the rate table will show that weekly rate column. It will also show a weekly rate column for seasons or properties with a 7 night min rule set.

Oct 29, 2020 10:06 PM
Ella says:

I'm with Jason, I don't like the change and think it's a step backwards. We are being forced to figure out discounts as oppose to a flat rate for a month or week. I spent days doing this, and now have a multitude of discounts, and none really works 100% as I would want it to, which was VERY simple to accomplish before

Oct 31, 2020 9:03 PM
cp9293 says:

Unfortunately, I agree with Jason, also. Hard to do when you have weekly rates for a property. Is there a way to put something on that page that you can just enter a weekly rate, without calculations and discounts?

Thanks, Claudia

Dec 13, 2020 5:58 PM
Deb P says:

What do you do with overlapping rates where you would use the rate priority? Do you now have to adjust your date ranges to not overlap?

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