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The OwnerRez Blog

A blog about our thoughts, services, upcoming features and the industry at large.

New model for holiday charges

As you may have noticed, holidays are now set on the rate period as a fixed amount, to be charged per night or per stay, over and above the regular charges that occur.

The reason we moved to this model was because the previous structure created logical ambiguities.  Previously, holidays were their own charge type called 'Single Holiday Night' which acted like the 'Single Night' charge type.  Suppose a guest booked the week surrounding a holiday - a very typical scenario.  Should the system calculate all the days in the week as individual holiday nights?  Or should a regular week be used with a single holiday night tacked on for the specific night which is a holiday?  And what if you want to have different holiday charges, depending on length of stay, as you do with regular charges?

Now, holidays are simply an extra charge, layered on top of whatever your current rate period/charge types generate.

If you open one of your rate periods and click the Change Details buttons, you'll notice a section at the bottom titled "Holidays".  By default, it isn't selected which means no extra charge is added.

holiday extra charge, unselected

If you select it, a few more options will appear which allow you to enter the extra charge amount and whether you want to bill it per night or per stay.

holiday extra charge, selected

When holiday charges occur, the quote (and/or booking) will reflect a new line item that shows the guest the extra charge.

holiday extra charge, text on quotes

Holiday List

The question we get the most about holidays is the obvious one - When do they occur?  Since our support documents are not completely finished, I wanted to provide those details here.

Starting with 2011, here are the holidays, and the specific day on which they occur, for the next five years:

Holiday20112012201320142015
New Year's DayJan 1Jan 1Jan 1Jan 1Jan 1
MLK DayJan 17Jan 16Jan 21Jan 20Jan 19
President's DayFeb 21Feb 20Feb 18Feb 17Feb 16
Memorial DayMay 30May 28May 27May 26May 25
Independence DayJul 4Jul 4Jul 4Jul 4Jul 4
Labor DaySep 5Sep 3Sep 2Sep 1Sep 7
Columbus DayOct 10Oct 8Oct 14Oct 13Oct 12
Veteran's DayNov 11Nov 12Nov 11Nov 11Nov 11
ThanksgivingNov 24Nov 22Nov 28May 27Nov 26
ChristmasDec 25Dec 25Dec 25Dec 25Dec 25

As you'll notice, our list is similar to the official list of US "major" holidays which can be found on a variety of other websites.

We know that many owners don't follow some of these holidays, or may have others that they want to add, so we plan on adding a lot more functionality.  Eventually, all major and minor holidays will be programmed into the system, for the US and other countries, allowing owners to follow all, only major, only minor or a custom list of their own.  For the moment, if you don't want to charge extra for a particular holiday, simply remove it from the quote before sending the quote to your guest.

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